Refund policy

Draft. Have this reviewed before launch; payment providers check these pages during approval.

Ranks are delivered instantly

A payment is applied to the board the moment it is confirmed, so payments are generally non-refundable.

When we do refund

• You were charged twice for the same checkout.
• A technical fault on our side meant your payment was never applied.
• Where the law of your country requires it.

What a refund does

A refund or chargeback removes that payment's amount from the listing's total, and the listing's rank updates immediately.

How to ask

Contact us within 14 days with the email you paid with and the payment reference from your receipt.